Meet JC

The Mind Behind The Lux Concierge

Jackeline Costa

Founder & Director. Goal creator. Over-achiever.

Born and raised in Brazil, Jackeline is passionate about creating clean, organized, and harmonious environments. Jackeline moved to Australia in 2013. Her passion for shaping sanctuaries runs in her blood, something she realized at the young age of just 8 years old. Jackeline started babysitting her four tiny cousins until she was 11, after which the local community started noticing how talented Jackeline was at caring for others and improving their quality of life. Jackeline possesses an innate and insatiable desire to serve others. It’s her gift and purpose, one she feels obliged and honoured to fulfil.

When Jackeline was 16, she started her first full-time job working in an accounting office. She took on numerous roles over the course of 5 years, including receptionist, personal assistant, manager, and first point of contact for clients. Jackeline also worked at American Express Brazil where she warmly welcomed and assisted the company’s high-end card members.


Jackeline then transitioned into a career as a nurse for 7+ years, after which she realized that she wanted to learn more about service and care. That’s when she persevered to become fluent in English, and spent 5 years studying home care services while serving her local community. Jackeline provided tailored services to people with disabilities, helping them live better lives.


Today, Jackeline is proud to be fulfilling her purpose of serving people from all walks of life in a personal and professional capacity. As a lifelong learner and passionate advocate of self-development, Jackeline hopes to keep learning and growing for her valued clients.

©2019 by The Lux Concierge. 

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